Refund & Return Policy

We’re truly grateful to have you as part of the Amohavastra community.
As a brand dedicated to delivering premium-quality menswear with unique, trend-forward designs, we aim to provide a seamless and refined shopping experience — just like our garments.

Please review our policy below:


Return & Refund Policy

If you are not satisfied with your purchase, we offer refunds under the following conditions:

  • Return requests must be raised within 48 hours of delivery.
  • Products must be unused, unwashed, unworn, and returned in original packaging with all tags intact.
  • A nominal ₹200 handling & processing fee per item will be deducted from the refund.
  • Approved refunds will be processed to your original payment method or bank account within 7 business days after inspection.

Exchange Policy

We offer exchanges for size-related issues:

  • Requests must be raised within 48 hours of delivery.
  • Product must meet all return conditions (unused, unwashed, original packaging, tags intact).
  • Only one exchange per order is allowed.
  • If the requested size is unavailable, a Credit Note will be issued, valid on amohavastra.com for 30 days.
  • Exchange will be provided only if the product does not match the size measurements mentioned in our size chart.

    If the product measurements are as per our size chart and the customer still wishes to exchange the product due to a size preference or any other reason, the exchange will be processed at the customer’s expense, including applicable shipping/exchange charges.


How to Process Return or Exchange (Self-Shipping)

Currently, reverse pickup is not available.

Steps:

  1. Email us at amohavastra.support@gmail.com within 48 hours of delivery.
  2. Mention your Order Number and request type (Return / Exchange with size).
  3. Once approved, securely pack the item and ship it to:

Return Address:
GROUND FLOOR, 80, LALITA PARK SOCIETY,
KATARGAM ROAD, NEAR KANTARESHWAR MAHADEV MANDIR,
Katargam, Surat, Gujarat

  • Shipping charges for return will be borne by the customer.

Damaged or Incorrect Product

We maintain strict quality checks, but if you receive a damaged or incorrect product:

  • Inform us within 48 hours of delivery.
  • Unboxing video is mandatory (must be uncut).
  • Share video + clear images + Order Number at amohavastra.support@gmail.com.

Once verified, we will provide a free replacement.


Cancellation Policy

  • Before Dispatch: Orders can be canceled (Prepaid & COD).
  • After Dispatch: Cancellation is not possible.

To cancel, email: amohavastra.support@gmail.com


Non-Acceptance of Returns / Exchanges

We do not accept returns or exchanges for:

  • Minor dissatisfaction with fabric, texture, or color
    (Note: 10–12% color variation may occur due to lighting/screens)
  • Products that are used, washed, altered, or damaged
  • Sale / discounted items (final sale)

Contact Us – Amohavastra

📧 Email: amohavastra.support@gmail.com
🌐 Website: https://amohavastra.com/